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Service Charges

Shared Ownership Service Charge - Do i pay one?

SpannerOne of the key aspects of being a Leaseholder is that you will be required to pay a service charge. This is a sum of money collected monthly which covers your share of the cost of maintaining the communal area of the development and administering the contracts, buildings insurance and major work. Service charges usually only apply to apartments, though there can be service charges for houses if there are shared areas such as car parks or gardens and play areas. Shared owners will contribute to the service charge in the same way as an outright Leaseholder would.

You will pay your service charge to us by direct debit. Your service charge is reviewed on April 1st each year based on the expenditure of the previous year. Audited accounts for each financial year are prepared and issued in September. We may request a payment for any shortfall in the accounts from all Leaseholders. We will tell you the new service charge amount by mid March each year.

You should refer to the lease with your solicitor as this confirms the service charge details.

The service charge covers:

  • Cost of repairing and replacing communal lighting.
  • Cost of general repairs to communal areas.
  • Cleaning communal areas (typically once a week).
  • Maintenance and repair of communal door entry systems.
  • Gardening and grounds maintenance.
  • Lift maintenances, servicing and repair including the emergency telephone.
  • Management charge and audit fees.
  • Buildings insurance.
  • Reserve fund for cyclical decorations and/or major works. 

 

Included in the service charge

TapReserve fund
This is money held in an interest gathering bank account and is put aside to contribute towards the cost of any cyclical decorations and / or major works to the block or estate. The aim of the fund is to avoid the need to send large bills to leaseholders for these works. However, any shortfall will be recharged to Leaseholders in accordance with the terms of the lease.

Management charge
This covers the cost of running our leasehold management services. This includes the following:

  • Administering and collecting rent and service charges.
  • New build defect reporting.
  • Property management - management of shared areas including cleaning and gardening contracts. 
  • Anti-social behaviour support.

Insurance
Because we own the freehold of your home, we need to make sure it is adequately insured. We have a block buildings insurance policy which covers all our properties. As we require insurance on so many properties the premium payable is reduced and we can pass these savings on to you. Some of our properties are on developments where the builder (usually major national builders) built the properties but sold the affordable homes to Family Mosaic. In these cases sometimes the blocks are managed by the builder¡¯s managing agent and the insurance may be with them. Please discuss with your solicitor.

Please note:

We do not insure the contents of your flat. You must arrange your own contents insurance cover. For more details on our service charge please refer to the We can explain our service charges brochure.

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